Delivery Policy

Delivery charges

• Orders of $88.00 or more: no delivery charge.
• Orders under $88.00: a delivery charge of $26.20.

The delivery charge is worked out on the goods total, before any promo code, and is shown in your cart and at checkout before you pay. Apart from the one exception below, no other delivery charges are added after you order. All prices are in Australian dollars.

The one exception is a Daisy Below Ground Box, which needs truck delivery. Its freight is shown on the product page ($154 to $451, depending on size and area) and is agreed with you before the order is placed with Daisy.

Where we deliver

Orders are delivered within Australia, to your door. We are based in Neerabup and mainly serve Perth north of the river, from Stirling to Two Rocks and Gingin. Measure-and-install is only available in that area.

How long it takes

Covers are cut to your pool's size and shipped from the Daisy warehouse. Perth metro deliveries usually arrive about 2 to 3 working days after dispatch; regional areas add 1 to 2 working days. Made-to-order products such as Under Bench Rollers, slat covers and Below Ground Boxes take longer, and we'll confirm the expected date by email after you order.

Tracking and problems

We email you when your order ships. If it arrives damaged or something is missing, email us within 48 hours with your order number and photos and we'll sort it out. Returns and warranty are covered in our Returns & Warranty policy.

Contact

Total Tilt Covers, ABN 34 838 340 749
Email: Sales@totaltiltcovers.com.au
Phone: 0409 727 344
Neerabup WA 6031 (online store, no walk-in showroom)
Hours: Monday to Friday, 8:00am to 4:00pm